Independent turnout gear cleaning, inspection, repair, and record support.
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Get a clear answer before the gear sits and waits.

Use the contact form for questions, scheduling, or department conversations. If the issue is urgent, call first so the team can route it properly.

Contact details

Toll free: 1-866-771-1851 Phone: 585-235-1851 [email protected] Fax: 585-235-2042 1250 Scottsville Road, Suite 90, Rochester, NY 14624
Start a Cleaning / Repair OrderSubmit gear details online and move straight into service. Request Contract PricingOpen a department-level service conversation with better structure. Talk With Turnout ExpressGet an answer fast when you need routing, timing, or service guidance.
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When to contact Turnout Express

Service questions

Use this page if you need help deciding between cleaning, inspection, repair, or contract support.

Department coordination

Call or submit details to discuss recurring service needs, shipping, and account setup.

Urgent turnaround

If timing matters, call first so the team can advise on the fastest path.

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Send gear with confidence.

Turnout Express supports departments, municipalities, and individual firefighters with compliant service, practical communication, and dependable turnaround.